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MThomas76
2 weeks ago
Participant
Domain not showing up in Webpages
SOLVE
I connected my domain, changed my page urls to connect to said domain and published my site. Everything is working fine but I can not find my webpages or my domiain in the Webpages section. How do I fix this?
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1 Accepted solution
Solution
Jnix284
2 weeks ago
Most Valuable Member | Elite Partner
Domain not showing up in Webpages
SOLVE
Hi@MThomas76I'm sorry for the delay, I'm traveling currently and not online as much. When I click the URL provided, it redirects to the info. subdomain, which is shown in your screenshot. This means that you have a redirect configured - so when you change the domain to the root domain, it's still trying to redirect to the info. subdomain and because that page no longer exists, you're getting the error.
You'll need to review your redirects in HubSpot and possibly via your DNS provider to remove this redirect before you change to the root domain.
If my reply answered your question please mark it as a solution to make it easier for others to find.
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MThomas76
2 weeks ago
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Domain not showing up in Webpages
SOLVE
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MThomas76
2 weeks ago - last edited 2 weeks ago
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Domain not showing up in Webpages
SOLVE
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Jnix284
2 weeks ago
Most Valuable Member | Elite Partner
Domain not showing up in Webpages
SOLVE
Hi@MThomas76checking if you're not able to reach the root domain, like www.hubspot.comor you're not able to access any of the pages - can you share a link to a URL you expect to be live?
If my reply answered your question please mark it as a solution to make it easier for others to find.
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MThomas76
2 weeks ago - last edited 2 weeks ago
Participant
Domain not showing up in Webpages
SOLVE
I cant reach the root domain or its secondry domain. As soon as I changed the URL to the correct URL to the page they disapeared.
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Solution
Jnix284
2 weeks ago
Most Valuable Member | Elite Partner
Domain not showing up in Webpages
SOLVE
Hi@MThomas76I'm sorry for the delay, I'm traveling currently and not online as much. When I click the URL provided, it redirects to the info. subdomain, which is shown in your screenshot. This means that you have a redirect configured - so when you change the domain to the root domain, it's still trying to redirect to the info. subdomain and because that page no longer exists, you're getting the error.
You'll need to review your redirects in HubSpot and possibly via your DNS provider to remove this redirect before you change to the root domain.
If my reply answered your question please mark it as a solution to make it easier for others to find.
- Mark as New
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